Club Officer Roles
President
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Overview:
The Club President holds the primary leadership role within the club, responsible for setting a supportive and positive tone. Their key duties include motivating members, facilitating activities, and arbitrating when necessary. They are ultimately accountable for the club’s progress and well-being, and are expected to make decisions in consultation with fellow officers and members. A crucial aspect of the role is to lead by example, showing respect to all members, even in disagreement, and providing guidance for the entire club.
Responsibilities:
Part 2: Pre-Meeting Checklist
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- Check for Member Recognition: Confer with the Vice President Education to identify any members who are scheduled to receive special recognition.
- Check for New Member Inductions: Ask the Vice President Membership if any new members are to be formally inducted during the meeting.
- Plan the Agenda: Structure and plan the business portion of the meeting.
- Review Procedures: Re-familiarise yourself with any necessary parliamentary procedures.
- Prepare for Online Meetings: When meeting online, coordinate with fellow club officers to open the meeting room ahead of time to allow for informal greetings.
Part 2: Upon Arrival at the Meeting
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- Final Agenda Review: Briefly review the meeting agenda one last time.
- Welcome Participants: Make a point to greet guests and members personally as they arrive to help create a welcoming atmosphere.
Part 3: During the Meeting
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- Call to Order: Begin the meeting promptly at the scheduled time.
- Welcome Guests: Formally introduce any guests to the club.
- Provide an Overview: Briefly explain the planned events and flow of the meeting for the benefit of guests.
- Introduce the Toastmaster: Hand over control of the meeting to the Toastmaster of the day.
- Conduct Club Business: Preside over the business portion of the meeting.
- Announce Next Meeting: Clearly state the date, time, and location of the next club meeting.
- Share Announcements: Make any other necessary club announcements.
- Adjourn on Time: Formally adjourn the meeting at the scheduled end time.
Part 4: Outside Club Meetings
Representation and Voting
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- Attend Council Meetings: Attend and vote at Area and District Council meetings on behalf of the club.
- Appoint Audit Committee: Appoint the club’s Audit Committee towards the end of your term.
- Represent at International Convention: Attend the Annual Business Meeting at the International Convention to vote for the club, or assign the club’s proxy to another member attending.
- Appoint Leadership Committee: Appoint the Club Leadership Committee to nominate the next slate of officers before the new term begins.
- Lead the Executive Committee: Schedule and chair the regular meetings of the Club Executive Committee.
Vice President Education
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Overview:
The Vice President Education essentially runs the club’s learning programme. They handle the practical side of things, like creating the speech schedule and signing off on completed projects. More importantly, they are the go-to person for any questions members have about the educational tracks, speech contests, or the club’s mentoring system. To do this job well, they need to know the Toastmasters educational programme inside and out, ensuring every member has the guidance and support they need to succeed and reach their goals.
Responsibilities:
Part 1: Before the Meeting
- Review Meeting Roles: Five to seven days before the meeting, review all the scheduled role assignments.
- Support the Toastmaster: Assist the Toastmaster of the Day by helping to confirm the assigned members and planning for any necessary substitutions.
- Notify the President of Awards: Inform the Club President if any members are scheduled to receive their educational awards at the upcoming meeting, so they can be properly recognised.
Part 2: Upon Arrival at the Meeting
- Confirm Role-Holders: Verify that all members assigned to meeting roles have arrived and are ready to perform their duties.
- Fill Vacant Roles: Work with the Toastmaster to find volunteers to fill any roles left vacant by absent members.
- Engage with Guests: Greet all guests and politely ask if they would like to participate (for example, in Table Topics®) or if they would prefer to just observe the meeting.
- Coordinate Guest Participation: If a guest agrees to speak, inform the Topicsmaster. Also, ask the Club President to formally introduce the guests at the start of the meeting.
Part 3: During the Meeting
- Recognise Achievements: Take the lead in formally recognising members when they complete educational levels or milestones.
- Act as Deputy: In the absence of the Club President, you are responsible for presiding over the meeting.
- Be the Expert: Answer any member questions about the Toastmasters education programme or speech contests. If you don’t know the answer, agree to research it and report back.
Part 4: Outside the Meeting
- External Representation: Attend and cast a vote at Area and District Council meetings.
- Manage Digital Progress: Proactively ask members if anyone is waiting for a level completion to be approved and verified on the Base Camp platform.
Vice President Membership
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Overview:
The Vice President Membership is the primary driver of club growth, responsible for promoting the club and managing the entire process of attracting new guests and successfully converting them into members. Key duties include initiating contact with visitors, ensuring they feel welcome, and providing them with all the necessary information to join. This role also involves strategically monitoring current membership levels and collaborating closely with the rest of the Executive Committee to devise solutions for any membership challenges that may arise.
Responsibilities:
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Part 1: Before the Meeting
- Coordinate Inductions: Compile a list of all new members who have joined since the last meeting and contact the Club President to arrange an induction ceremony for them.
- Prepare Guest Materials: Ensure that you have Guest Packets ready to distribute to any visitors who attend the meeting.
- Conduct Outreach: Contact former guests who have not yet joined, and also reach out to members who have missed recent meetings, to gently encourage them to attend.
Part 2: Upon Arrival at the Meeting
- Create a Welcoming Atmosphere: Greet all guests and members personally as they arrive to make them feel welcome.
- Distribute Guest Packets: Provide all visiting guests with a Guest Packet containing information about the club.
- Be a Point of Contact: Make yourself available to answer any initial questions that guests may have about Toastmasters or your specific club.
Part 3: After the Meeting
- Follow Up with Guests: Meet with guests after the meeting has concluded to answer their questions and explain the benefits of a Toastmasters membership.
- Invite Guests to Join: Formally invite guests to join the club. If they seem hesitant, invite them to attend the next meeting to see more.
- Assist with Applications: For any guest who wishes to join, help them to correctly complete the official Membership Application.
Part 4: Outside the Meeting
- External Representation: Attend and cast a vote at Area Council meetings on behalf of your club.
Vice President Public Relation
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Overview:
The Vice President Public Relations manages the club’s external image and communication strategy. Their primary function is promoting the club to the local community by notifying the media of its benefits and newsworthy events. This involves creating and distributing promotional materials like news releases and fliers, and maintaining the club’s online presence with updated web content. A crucial part of this role is also safeguarding the official Toastmasters brand identity to ensure a consistent and professional public image for the club.
Responsibilities:
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Part 1: Before the Meeting
- Verify Meeting Information: Check that the club’s meeting theme, time, and location details for the upcoming week are correct. This includes verifying the physical location for in-person meetings or the online platform link for virtual meetings.
- Update All Channels: Ensure that this verified information is current and consistent across all of the club’s communication platforms.
- Order Promotional Materials: Order official promotional materials from toastmasters.org/marketing so they are available for members to distribute.
Key Places to Post and Update Information:
- Club Website
- Social Media Channels (e.g., Facebook, X, LinkedIn, Instagram, Meetup)
- Online Business Directories (e.g., Google My Business, Bing Places)
- Club and Company Newsletters
- Event Calendars
- Company Intranet Sites
Part 2: During the Meeting
- Distribute Materials: Provide members with the promotional materials you have ordered, encouraging them to distribute these at their workplaces, schools, or on their personal social media accounts.
- Report on PR Results: Share the results of recent public relations efforts with the club. Bring examples such as newspaper clippings, printouts of social media posts, or performance metrics to show the impact of your work.
- Announce New Campaigns: Inform the club about the commencement of any new public relations campaigns, so members are aware and can offer their support.
Secretary
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Overview:
The Club Secretary manages all club records, files, and official correspondence. They meticulously take minutes at both club and executive committee meetings. A key duty is maintaining and distributing the current member roster and ensuring the club officer list is up-to-date with Toastmasters International. This role handles vital administrative tasks, such as ordering supplies and assisting other club officers. Keeping this position separate from the Club Treasurer is highly recommended by Toastmasters to ensure a more balanced workload amongst the executive committee.
Responsibilities:
Part 1: Before the Meeting
- Publish Previous Minutes: Post the minutes from the last meeting online (or distribute via email) and notify club members that they are available to review before the next meeting.
- Prepare Business Agenda Items: Create a list of actions for the Club President to address during the business session. This should include any unfinished business, new correspondence, and announcements.
- Order Supplies: Manage the inventory of club supplies (such as ballots, certificates, and stationery) and place orders as needed.
Part 2: Upon Arrival at the Meeting
- Record Attendance: Take a formal record of all members and guests in attendance. For physical meetings, it is good practice to use the club’s official Guest Book.
Part 3: During the Meeting
- Manage the Official Record: During club, business, or Executive Committee meetings, be prepared to read the minutes of the previous meeting. Note any amendments that are approved and then diligently record the minutes of the current meeting.
Part 4: Outside the Meeting
- International Convention Voting: Attend the Annual Business Meeting at the International Convention to cast a vote on behalf of the club. If you cannot attend, you are responsible for officially assigning the club’s proxy to another active member who is attending.
Treasurer
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Overview:
As the club’s accountant, the Treasurer manages all finances. They handle the bank account, issue payments approved by the committee, and deposit dues and revenue. Key duties include submitting member dues to World Headquarters, filing necessary tax documents, and maintaining accurate financial records for the club. While the duties may not always be the most demanding, the accuracy and timeliness of this role are absolutely critical, as errors can have very serious consequences for the club and all its members.
Responsibilities:
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Part 1: Before the Meeting
- Prepare Financial Report: Prepare a clear and accurate financial report as necessary, ready to be presented during the club meeting.
Part 2: During the Meeting
- Collect Payments: Collect any payable membership dues and other fees from members.
- Present Financials: Formally present the club’s financial report to the members when required on the agenda.
Part 3: Outside the Meeting
This section covers the ongoing financial duties of the Treasurer throughout their term.
Regular Financial Management
- Monthly Reconciliation: On a monthly basis, you must reconcile all bank deposits, expenditures, and cash on hand to ensure records are balanced.
- Manage Bills and Payments: Receive all bills and other financial correspondence addressed to the club. Issue cheques to pay for club expenses as approved by the executive committee.
Tax Compliance
- For Clubs Outside the U.S.: It is your responsibility to consult a local tax advisor to ascertain and comply with all local tax regulations for the club.
- For U.S. Clubs (California Example): If your club is located within California, you must electronically file the 199N form with the Franchise Tax Board by May 15 for the previous year. Failure to file can ultimately jeopardize the club’s tax-exempt status.
End-of-Term Audit Preparation
Near the end of your term of office, you must prepare all financial documents for the club’s Audit Committee. The items you need to prepare include:
- Checkbook register
- Bank statements and cancelled cheques
- Cash book and journal
- All paid bills
- Deposit slips
- Copies of all monthly financial statements
- Any other materials requested by the Audit Committee
Sergeant at Arms
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Overview:
The Sergeant at Arms is the custodian of club property and master of meeting logistics. They manage all physical assets like the banner and lectern. This role is responsible for preparing the meeting venue—both physical and online—beforehand and stowing all equipment after. They secure the meeting space and act as the main contact for the venue. During meetings, contests, and special events, they maintain perfect order by preventing interruptions, moderating online platforms, or assisting in procedural matters like confidential votes.
Responsibilities:
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Part 1: Before the Meeting
- Confirm Venue: A few days before the meeting, confirm the reservation for a physical room or verify that the online meeting link is accurate and functional.
- Prepare for Voting: Ensure there is a plentiful supply of blank ballots for an onsite meeting, or confirm the agreed-upon method for online voting is ready.
- Manage Supplies: Work with the Club Treasurer to maintain an appropriate stock of all necessary materials, such as stationery, name tags, and cleaning supplies.
- Check Furniture: For physical meetings, confirm that all necessary furniture, like chairs and a lectern, will be available.
Part 2: Upon Arrival at the Meeting
You should arrive at least 30 minutes before the meeting begins to prepare the space.
For Onsite Meetings:
- Arrange the Room: Set up tables and chairs appropriately.
- Set Out Materials: Place the lectern, gavel, club banner, timing device, ballots, trophies, and ribbons in their proper places.
- Prepare Welcome Table: Arrange a table near the entrance with promotional brochures, name tags, the Guest Book, and club newsletters.
- Check Environment: Adjust the room temperature for comfort.
- Greet Guests: Ask all guests to sign the Guest Book and provide them with a name tag to wear.
For Online Meetings:
- Technical Check: Ensure your audio is working and set up any required breakout rooms.
- Provide Virtual Assets: Share virtual backgrounds (like Timer backgrounds) with members who will need them for their roles.
- Share Digital Materials: Post the meeting agenda and any other necessary digital documents for easy access.
Part 3: During the Meeting
- Welcome Latecomers: For physical meetings, sit near the door to greet late arrivals and help them find a seat with minimal disruption.
- Prevent Interruptions: Act as the doorkeeper and run any necessary errands to ensure the meeting flows smoothly.
- Moderate Online: For virtual meetings, act as the technical moderator and clearly state the online meeting etiquette for attendees.
- Tally Votes: Collect all ballots (physical or virtual) for awards and tally the votes for the awards presenter.
- Coordinate Refreshments: Manage any food and beverage service, if applicable.
Part 4: After the Meeting
- Restore the Room: For physical meetings, return the room to its original configuration.
- Pack and Store: Pack up all club materials—such as the banner, gavel, and supplies—and store them in a secure location.
- Final Check: Ensure that all attendees have safely left the meeting space and that any rubbish has been disposed of properly.
Immediate Past President
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Overview:
The Immediate Past President (IPP) serves as a key advisor and mentor to the current executive committee, especially the new President. Their primary role is to provide historical context, offer guidance, and ensure a smooth leadership transition from one term to the next. While typically a non-voting position, the IPP’s experience is invaluable for navigating challenges and maintaining club best practices. They are often tasked with chairing the nominating committee, leveraging their unique perspective to help identify future club leaders.
Responsibilities:
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Part 1: Before the Meeting
- Act as an Advisor: Be available to the Club President and other executive members to consult on the upcoming meeting agenda, offering insights based on past experience.
- Provide Context: Review the agenda to anticipate any items where historical context or clarification on past practices might be required.
- Offer Support: Check in with the President to offer encouragement and answer any last-minute questions they may have before the meeting.
Part 2: During the Meeting
- Observe and Support: Attend meetings regularly to provide a sense of continuity. Be ready to offer clarification on procedural or historical matters, but only when invited to do so by the presiding officer.
- Maintain a Low Profile: Allow the current executive committee to lead the meeting. Your role is to be a silent resource, not an active participant in debates or decisions.
- Assist When Asked: Be prepared to assist with ceremonial duties, such as award presentations or new member inductions, to lend a sense of tradition and honour.
Part 3: After the Meeting
- Debrief with the President: Make yourself available for a private debrief after the meeting. Offer constructive feedback on what went well and provide supportive advice for any challenges that arose.
- Encourage the Team: Provide encouragement and positive reinforcement to the entire executive committee for their efforts.
Part 4: Outside the Meeting
This section covers the IPP’s primary functions throughout their term.
Guidance & Mentorship
- Serve as a Confidential Advisor: Act as a sounding board and mentor for the Club President, providing a safe space to discuss challenges and strategies.
- Ensure Continuity: Help the executive committee understand the history behind club policies and goals, ensuring a smooth continuation of the club’s mission.
- Uphold Club Standards: Provide guidance on the club constitution and bylaws to ensure all operations are in compliance.
Leadership Transition
- Chair the Nominating Committee: Your most critical defined duty is to assemble and chair the committee responsible for identifying and nominating a complete slate of qualified candidates for the next election cycle.
- Promote Future Leadership: Actively encourage members to consider taking on leadership roles and share the benefits of your own experience.
- Assist with Special Projects: Lend your experience to special committees or projects where your historical knowledge can be a significant asset.
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